General Information

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Ordering information:

We accept purchase orders from schools and institutions, visa and master credit cards and honor net 30 charging from individuals who have set up an open account. We can also send orders C.O.D. either via UPS, common carrier, or our own truck.

We do not have regular weekend hours, however, we can fill orders on the weekend via appointment when arranged the previous week.

Orders can be delivered to us via fax - 413 584 5535, email in addition to the standard voice mail, answering machine and letter mail methods.

One week or less is our average turn around time for filling orders.

Travel Directions

We are located on East Street in Hadley Mass. Just of of Route 9 at the old water tower, just past the bike path.

From the South -    off Route 91 at Exit 19; travel East (right) for three
                    miles to post office on the left; left turn for 1/4
                    mile to large red and black building; main office is on
                    the West side (back) of building.

From the North  -   off Route 91 at Exit 20; follow signs to route 9; travel
                    3 miles East on route 9 to post office on the left;
                    left turn, travel 1/4 mile to black and Red building; main
                    office on the West side (back) of building.

From the East   -   Find your way to route 9 Amherst either via route 2 or
                    route 116; once on route 9 in Amherst, 5 miles West to
                    post office on the right; right turn, travel 1/4 red
                    and black building on left; main office on West side (back)
                    of building.


Shipping Options


Miles vs Pounds
  Minimum >=500 >=1000 >=2000 >=3000 >=6000 >=12000
<25 Miles $ 20.00 $ 0.06 $ 0.03 $ 0.02 $ 0.02 $ 0.01 $ 0.01
25 < 99 Miles $ 35.00 $ 0.06 $ 0.04 $ 0.03 $ 0.03 $ 0.02 $ 0.02
> 99 Miles $ 40.00 $ 0.08 $ 0.06 $ 0.04 $ 0.04 $ 0.03 $ 0.03
> 150 Miles $ 45.00 $ 0.08 $ 0.06 $ 0.05 $ 0.04 $ 0.04 $ 0.03

The APS truck is on the road daily, but for smaller orders, or when delivery is required faster than our schedule allows, there are other possibilities.

UPS is a viable option for three hundred pounds or less. 25 pounds can be shipped for approximately five to seven dollars within a 200 mile radius. UPS also offers a hundred weight plan, useable only outside of Massachusetts, costing roughly 35 dollars + packaging charges of two to five dollars for 300 pounds shipped in the same area. UPS picks up daily at our warehouse, and requires only one day with the same two hundred mile range.

Common carrier is a sensible choice for the 500 pound or greater range. This service too is carried out in next day fashion with a 200 hundred mile radius. If differs from UPS in that the customer is required to remove the load from the truck. If the driver brings the load into your studio, then a "inside delivery" fee is charged, generally around 40 dollars. Sometimes a driver will help and their will not be a charge assessed!
Good luck.

For larger equipment like kilns or potters wheels, Common carrier is a reliable alternative. In the case of sectional kiln such as Skutt kilns, the item can actually be disassembled at the time of delivery to render it conveniently transportable. Wheels weigh approximately 115 pounds. The driver will usually assist in the off-loading without recording a chargeable inside delivery. Tail gate delivery is also a possibility in order to get very heavy items off the truck to ground. This service often costs about 50 dollars above standard delivery charges.
Our driver will assist unloading at no charge. Our particular driver, Donald MacMillan, is the most affable man in the pottery business, and a delight to meet, even if you have no delivery coming. If orders are placed with a one week lead time, this alternative is likely to be possible within limits of your expectations.

Orders of 250 pounds or more mark a trade off point, after which our truck is a good and economical choice.

Amherst Potters Supply, Inc.
47 East Street
Hadley, MA 01035

Phone 413.586.4507
Fax 413.584.5535

All contents ©Copyright 1996-2011 Amherst Potters Supply. All Rights Reserved. Last Updaated January 16, 2011